Q - Will we need special
software to operate the online monitoring systems?
A
- All you need is a Computer(PC) with internet connection. We will provide additional
plug-ins to view bills and reports
Q - Who does the data input and scanning of our bills?
A
- There are two options. You can do it yourselves or you
can use S M Engineering services to do it.
Q - How will SM Engineering work with us?
A
- You have two options(see previous question). If you
choose to do it yourselves, SM Engineering will be
responsible to keep the system running. If S M
Engineering are scanning your bills and posting
your information then
you will send us one copy of each of your utility bills via fax,
e-mail, or mail, along with a signed authorization. SM
Engineering will load your data into the software.
Each month, as you receive your bill, send us a copy.
In some cases we can receive the billing data online
from your utility suppliers. If we do not receive the
billing from you, we will make an annual request to
your utility companies and load all the data.
Q - Is there a working demonstration to show what we
can expect from online utility monitoring?
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